Service Terms
These terms apply to residential and commercial services provided by Brisbane Tile & Grout (ABN 76 465 230 541).
Quotes
Quotes are free and based on the information you provide and, where needed, an on-site assessment. Final price may change if scope, access or surface condition differs materially from what was quoted.
Results
We aim for the best practical result for each surface. Age, previous coatings, staining depth and substrate condition affect outcomes. We will discuss realistic expectations before or during the job.
Access and preparation
You agree to provide safe access, clear work areas where reasonably requested, and disclose hazards (including underfloor heating, leaks or fragile finishes).
Payment
Payment terms are confirmed on the quote or invoice. Commercial accounts may be offered at our discretion.
Cancellations
Please give reasonable notice if you need to reschedule. Late cancellations may attract a fee if we have already allocated time or travel.
Insurance
We carry insurance appropriate to our work. Details can be provided on request.
Governing law
These terms are governed by the laws of Queensland, Australia.
Contact
Last updated: September 2026.